Listing is FREE, so list as much as you want.  We keep your listings in our database and on our web site until they sell. 

 

Here is a PDF document for easy printing of all the information on this page.

 

There are 5 easy steps for you to follow in order to list your items with us...

1. Compile a list of the items you wish to sell.
   Try to provide us with the item name, part # and variation of the item.
2. Inspect your items.
   Be sure to note:

   	Is the piece in MINT condition or is it damaged in any way (scratches, nicks, etc)
   	Do you have the certificate, generic booklet, or accompanying paperwork? Do you have the original box?

3. Set the price.
   If you are unsure about setting prices, we can help you do this by considering recent sales trends and our current listings.
4. Contact Us,
   Print the PDF Seller Listing Form and fill it out with complete details then Fax or Mail it to us,
   or use our Secure Listing Form.  Give us all the above information regarding the pieces you wish to sell.  When you tell us the "prices", let us know if they are Seller's Net or List Prices.  We also need information about you for our database:  Name, Address, Phone #, FAX # (if applicable) and Email Address.
5. Keep us up-to-date.
   If you are selling your crystal privately or using other brokers, let us know when you sell items.  It can be disappointing for buyers when the items you listed are not available.

1. We will contact you when we have a buyer for your piece.
   We primarily use e-mail for this so that you have record of the transaction.  If you don't have email, or do not reply to our emails, we will phone you.
2. Clean and Re-inspect your items.
   Although you did this at the time you listed them with us, it doesn't hurt to do a second inspection.  We suggest you thoroughly dust off your crystal to bring out its shine.  Then using bright lights, look at every angle on every side of your item.  And don't forget to turn it upside down to check for damage.  These simple steps can save time, money, and disappointment if you find nicks/chips that you may have previously overlooked.
3. Send your item(s) to us.
   You need to be prompt when we have a buyer for your item(s).  Sending them within 5 days is considered to be a reasonable time frame and the sooner the better!  We recommend that you pack them well, allowing for cushioning on all sides of the item(s), especially if you are shipping without Swarovski boxes.  Be sure to insure the item(s) for the seller net.  The cost of shipping the item(s) to us for the inspection is the seller's expense.  (For international sellers, any duties we incur to receive your item(s) will be deducted from the Seller's Net.)
4. We will perform Our Inspection.
5. Returning items to sellers.
   (This is the part we don't like!)  We will return any item not accurately represented at the seller's expense.  This may be COD, deducting shipping charges from pending payments to you, or by you pre-paying the freight/insurance charges.  This is why it is so important to thoroughly inspect your item before sending it to us.  As on customer orders, we use UPS for return shipping.  Shipping/insurance rates start at $20 and go up as the value of the item(s) increases.
6. We will process the buyer's payment and ship when we have the buyer's complete order here and inspected.
   We do not send any items to buyers without cleared checks or credit card authorization.  This process generally takes 1-4 weeks, depending on the number of items in the buyer's order.
7. If buyers reject items that pass our inspection, we pay the return shipping to you.
8. Sellers are paid when the transaction is complete.
   When the buyer's order is small (1-2 items), you can expect payment about 2 weeks after we receive and inspect your item.  When the buyer's order is large (10+ items) or is shipped internationally, payment may take as long as 6 weeks.  (Delays while the package is in customs is normal and is totally out of our control).  As you can see, the time frame for payment is dependent upon the size of the buyer's order and shipping destination, so PLEASE be patient.
9. Payment Options
   We issue business checks to pay all sellers and they are sent using 1st class US Mail (no fee).  However, if you are an international seller or prefer a different method of payment, here are the options:

   	Wire-transfer - $25 fee for USA banks;   $50 fee for international banks
   	"Bank check" / "Cashier's check" - $20 fee
   	Payment sent using "Registered Mail" (secure) - $20 fee
   	Payment sent using UPS - $20 fee

 

	Pricing The success of selling is largely determined by the prices items are listed at.  It is critical to list competitively if you truly hope to sell.   Check out the Complete Printable Listing to see items currently available.

 

	Commission Our commission is 20% of the selling prices for items selling over $125.   On items $125 or less, it is $25.

	List Price This is the price that the buyer pays.   It INCLUDES our commission.   The prices advertised on our site are the List Prices.

 

	Seller's Net This is the amount that the seller receives when the sale is complete.   It does NOT INCLUDE our commission.   This amount is 77%-80% of the List Price.   On items $125 or less, it is the List Price minus $25.

 
Copyright © 2006 Crystal Exchange America