Our Mission

Our primary goals are to operated at a low commission rate and do complete inspections to ensure satisfaction to all our customers, buyers and sellers alike. Being collectors ourselves, we know the importance of good inspections.

Company Story

Crystal Exchange America is a brokerage service that was started in April, 1997.  The company is owned and operated by David and Angie McIntosh in Middletown, Ohio (USA). Crystal Exchange America has been on the CIB Panel of Experts since 1998.

Our Business

We are a professional brokerage service dedicated to helping Swarovski collectors safely buy and sell Swarovski Crystal figurines.  Our firm deals exclusively in Swarovski Crystal.

We assist collectors interested in buying and selling retired Swarovski. Our company has the lowest commission rate in the market, ultimately allowing buyers and sellers a better financial outcome. 

We are reputable, knowledgeable, and have a world-wide customer base with thousands of satisfied customers.  
Please note that we are NOT an authorized retailer, nor are we a gray market dealer. We are a brokerage service and are here to service people and collectors who want to buy or sell Swarovski.

Benefits of Using Our Services

  1. We are REPUTABLE...
    • We are in our 10th year of successfully brokering Swarovski.
    • We are on the Collectors Information Bureau (CIB) Panel of Experts.
    • We have been included in issues of the Swarovski Magazine as a Reliable Service.
  2. Our commission is THE LOWEST... 20% of the List Price.
    Our commission includes a professional inspection at no additional cost. Some brokers add inspection fees on top of their commission. 
  3. Shipping and insurance is simple on to determine!
    4.   See our Shipping Rates page for details.
  4. We inspect ALL items that we sell. Because we do thorough inspections, we have a very low return rate.
  5. All information about our customers is STRICTLY CONFIDENTIAL. Buyers and Sellers alike remain anonymous. And we do not sell information about our customers to anyone.
  6. We can confirm pricing and availability immediately (in most cases).
  7. Sellers are promptly paid when transactions are completed.